• Compensation and Benefits: 
  • Competitive pay 
  • 401K company match  
  • Medical, Dental, and Vision Insurance  
• Work-Life Balance: 
  • Hybrid work model 
  • 20+ paid days off annually 
  • 13+ paid holidays in addition to PTO 
  • Paid parental leave 
• Career Development: 
  • Industry-leading training and development 
  • Open door policy  
  • Industry trade shows and event access 
  • Mentorship program

Key Responsibilities:

• Account management: Manage third-party utility payment vendors and audit their work; resolve late-payment and disconnect notices; maintain the master utility tracker (accounts, meters, providers, responsible party, deposits).
• Accuracy and cost control: Code invoices to the correct GL accounts (recoverable vs. non-recoverable); flag usage spikes, estimated reads, and leaks; recover deposits when accounts close.
• Turnovers and billbacks: Coordinate utility transfers as occupancy changes; read lease utility provisions to set billback methods; prepare recurring and ad hoc billbacks and track collections; ensure water billings are sent, posted, and filed on time.
• Acquisitions, dispositions, and construction: Support due diligence; onboard new properties to utility management systems; close out accounts at sale; coordinate new service and rebates with Construction; send meter updates to ID Plans.
• Budgeting and reporting: Prepare utility budget inputs and month-end accruals; report monthly on late fees, disconnects, open transfers, and collections; provide utility data for CAM reconciliations.
• Energy & Sustainability: Support JV partner ESG reporting and energy benchmarking compliance; track local Building Performance Standards and sustainability requirements; track and manage supply contract expirations in deregulated markets.
• Process: Build proficiency in Nexus, MRI, Procore, CRM, Profile Energy, and ID Plans; maintain utility procedures and support Property Management Manual updates; complete cross-departmental workflows.

• Highly organized and detail-oriented
• Clear and professional communicator
• Strong time management skills to consistently meet deadlines while managing multiple priorities
• Energetic team player who is willing to pitch in when needed

• Bachelor's degree preferred, or equivalent experience.
• 2–4 years in commercial real estate property management, utility management, AP/billing, or multi-site operations; shopping center experience strongly preferred.
• Working knowledge of GL coding and AP; able to read lease utility clauses; CAM and recoveries familiarity a plus.
• Advanced Excel (XLOOKUP, pivot tables); MRI or Yardi preferred; utility bill-pay platform experience (Profile Energy, Conservice) a plus.